Citywide Recreation Guides are available at the Client Services Centre or online at The Recreation Guide and Mon Guide Francophone Des Loisirs for Fall-Winter 2016-2017 programs are now available online! With a variety of programs for the young and the young at heart, you’re sure to find something that will keep you active and inspired.

Registration for Winter programs is now open:

  • Registration for Swimming and Aqua Fitness Programs is open for Online and Touch Tone Telephone 613 580-2588. In-person registration during regular business hours.
  • Registration for all other Recreation and Culture Programs is open for Online and Touch Tone Telephone 613 580-2588. In-person registration is open during regular business hours.

Plan Ahead – Have Your Info Ready

In order to register for programs, you will need your Family Personal Identification Number (PIN) and Client Bar code ready. If you have previously provided Parks, Recreation and Cultural Services with your email address, we can email your account details to you. Our new online PIN & Bar code Lookup Tool will help you retrieve the information.

If you do not have a Family PIN and Client Bar code, visit your local recreation or culture facility, or use your phone to access their Touch Tone Telephone registration system at 613 580-2588 Monday to Friday from 7:00 am to 7:00 pm.

No Credit Card? No Problem.

Clients can visit recreation or culture facilities prior to the registration start date to put a credit on their account. No access to the Internet? With our convenient Touch Tone Telephone Registration system, clients can call (613) 580-2588 to register over the phone.

Discover new fall and winter programs when you go to

For more information on local area programs and services, please contact 613 580-2424  Ext: 30235.

SUMMARY OF LINKS – A search facility for specific programs

PIN & Bar code Lookup Tool – A link to the following URL where you can enter your email and look up your PIN number

recreation or culture facility – A link to the following URL giving locations and phone numbers of community centres, etc.

A link to the following URL which gives extensive information on Ottawa City Programs:

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